![]() Same for the breakfast, which was a lovely surprise free - however they offer homemade bread which is clearly sliced bread from a bag. ![]() However they do charge 600tbh for one meal eg pad Thai, which is driven in - and same there are no beers on site. ![]() One of the ladies was so lovely and happy to see us each time and that made such a difference. But you do expect some things to be done with your extra thought / consideration. Road is barely a road to get there so very bumpy - but also fine on a moped! Overall is a fantastic place - I cannot fault the rooms or the site in general! However for the price they do feel a little money grabbing - you are paying luxury prices, and obviously this is an eco place so no electricity which is expected. Really lovely place! Do not believe the reviews that say it was run down all very well kept and maintained - the pool and the rooms were amazing as were the views. I am so disappointed and have been in a situation where we could not afford to pay over £700 for services we did not receive.… They have taken advantage of our good nature, and keep palming us off with "we will pay you, just be patient". Nearly 2 years later, we still haven't had a refund and now they are refusing to communicate with us, unless we get a solicitor involved. I offered to send them all the information and evidence of payment but this was not good enough. They then began stating they had lost all records and were unable to process a refund currently "but are working on it". They even claimed that everyone else had got their money back and were unsure why we hadn't. 18 months later, and multiple messages back and forth, they were still claiming the intention to give us our money back but were clearly lying. After initially ignoring several messages, the resort finally offered us a full refund and requested we be patient, which we happily agreed to understanding the difficult circumstances that everyone was in. Our flights were cancelled In Aug 2020 due to the pandemic and unfortunately we were unable to visit.
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